Marcia L. Brauchler, MPH, FACMPE, CPC, COC, CPC-I, CPHQ

Founder of Physicians' Ally, Inc. over 23 years ago, Marcia advises physicians and practice administrators on negotiating managed care contracts, reimbursement, compliance and coding. Her experience includes working with non-profit HMO operations management, hospital administration, and as the Executive Director of several Colorado Independent Practice Associations. She is a published author and nationally recognized speaker on contract negotiations, HIPAA, security risk assessments, compliance obligations for medical practices, Medigap standardization, coding issues, and marketing physician practices.

Marcia earned her B.S. in Public Health from the University of North Carolina at Chapel Hill and her Master of Public Health (MPH) from the University of California at Los Angeles. Marcia is a member of the American Academy of Professional Coders (AAPC), National Association of Healthcare Quality (NAHQ), and has been a governor appointee to the Health Resources and Services Administration (HRSA) Strategic Task Force for statewide health reform and the Board of the State’s Uninsurable Health Insurance Plan. In 2014, she received her Fellowship (FACMPE) in the American College of Medical Practice Executives from the Medical Group Management Association (MGMA). In 2020, Marcia launched a partnership with the University of Denver to teach her CPC Exam Prep Coding Class. 

Holly L. Monogue, MBA-HA

Holly is a Senior Account Executive for Physicians’ Ally, Inc. and has over 18 years of experience in sales and client account management. In her current role, she works with individual physicians, physician group practices, practice administrators, and ambulatory surgery centers throughout the United States.

Holly specializes in practice analysis, contract negotiation, implementation, and credentialing. She holds a B.S. in Organizational Management from the University of Colorado at Boulder and a Master of Business Administration in Healthcare Administration from the University of Colorado Denver.

Lindsey H. Daly, MSHA

Lindsey Hayes Daly has over 23 years of project management, process improvement, administrative oversight, and financial management experience for healthcare organizations and nonprofits.  Lindsey has gratefully returned to Physicians' Ally to work with private group practice physicians to provide practice analysis, strategic planning, and managed care contract negotiation support after a personal leave to focus on her young family and the Hayes Family Foundation.

Lindsey holds a MS in Health Administration and BS in Finance and Business Administration from the University of Colorado.  

Allen Harrison

Allen has nearly 20 years of experience in Medical Practice Operations and Revenue Cycle Management. Prior to joining Physicians’ Ally, Allen was a Practice Administrator for a multi-location regional Pediatric Specialty practice based in the Denver area. He supervised all aspects of the practice’s operations while aiding in its significant growth and expansion throughout the Rocky Mountain Region.

Initially, Allen came on board with us as a Project Manager in 2018. In 2019, he was promoted to Director of Business Operations. In this role, he oversees our billing clients’ accounts and coordinates the operations of our firm’s four departments. Allen is married, has two children and enjoys a variety of sports activities. Allen’s post graduate studies included: Accounting & Finance at the University of Northern Colorado and Pre-law at Kent State University.

Karen L. Gross

Ms. Gross was a Practice Administrator for a large surgical practice in Denver, CO, for many years. In 2010, she became an Account Executive and Credentialing Specialist for Physicians’ Ally, Inc., managing client engagements across the country for both large and small multi-specialty physician groups, including diagnostic testing facilities, ambulatory surgical centers, and dozens of medical specialties. She has extensive experience in all aspects of medical provider credentialing and successfully processes hundreds of Medicare and Medicaid applications each year. She understands the technical aspects of various credentialing software applications, the impact of timely credentialing with regards to protecting practice revenue, and the process of creating a smooth transition for the physician group during the process.

Ms. Gross holds a Bachelor of Science Degree in Mathematics, with Honors, from the University of Nevada, Las Vegas.

Melissa McHugh, CPC

Melissa is our outstanding example of professional development.  She joined our team several years ago as an administrative assistant.  She is a quick learner and soon became our Administrative Manager and kept our whole organization running smoothly.  Eager to gain more skill and bring more value to our firm, Melissa took on more responsibilities and was recently promoted to Junior Account Executive.  Her duties now include class registrar and co-teaching our CPC Exam Prep Coding Class in partnership with the University of Denver.  Additionally, as an active participant in our Contract Negotiation projects, Melissa performs initial client assessments, helps determine client value propositions, incentive analysis and final preparations of the Phase One projects we produce for our clients.  All of this while serving as a Mentor for our new onboarding Administrative Assistant.  We are fortunate to have her on our team! 

Lynn Holmes, CPC, COPC

Lynn specializes in Ophthalmology coding and is a member of the AAPC (American Association of Professional Coders). She has worked in the medical field for more than 18 years and has hands-on work experience with each stage of the revenue cycle. Lynn and her team work to both optimize provider reimbursement and provide outstanding customer service to patients.

Lynn holds a B.S. in Kinesiology from the University of Colorado at Boulder.

Jerry Rath

Jerry has an extensive background in consultative sales in the medical field to include managed care and a variety of medical specialty clients. His primary role with Physicians’ Ally is to engage with current and new customers to assess current needs and align them with our various products and services. Additionally, Jerry assists current and new clients with our portfolio of compliance products: HIPAA, OSHA and Medical Office Compliance Plans.

Mr. Rath holds a Bachelor of Science, with Honors, from the University of Nebraska.

Kellie Edwards

Kelllie has over 20 years of experience in the healthcare industry with an extensive background in all aspects of the routine functions of a medical office. With her broad understanding of private practice, she is enthusiastic to use her knowledge to support our clients and their credentialing needs.

Shawn Mills

Shawn has always enjoyed analyzing and working with numbers.  She earned a Bachelor’s degree in Mechanical Engineering from Boston University, a Master’s degree in Nuclear Engineering from the U.S. Navy, a Professional Engineer License from the National Society of Professional Engineers, and an MBA (with emphasis in Finance and Entrepreneurship) from the University of Colorado at Boulder.  Her experience includes designing submarine nuclear propulsion systems as a Naval Officer, tutoring fellow graduate students as a teaching assistant for Statistics and Quantitative Analysis, and helping middle school Mathletes as a volunteer Math Olympics Coach.  We are fortunate to have Shawn on our Analytics Team empowering our client physicians with her impressive skillset. 

Christopher Dukart, CPC

Christopher has over 23 years of experience in healthcare and has held a wide range of positions within private practices and commercial insurance companies. This provides him with an excellent understanding of the entire billing cycle along with the systems used in claims processing.  He came aboard Physician’s Ally, Inc. in 2015 and over the years has assisted with onboarding multiple billing clients.  Christopher’s ability to streamline workflows and start-up policies & procedures has made him an incredible asset to our billing department.  Chris participated in Physician Ally’s CPC Exam Prep Class where he earned his CPC (Certified Professional Coder) credentials after completing that course.  His demonstrated aptitude in that class, made him a “1st round draft pick” and we were excited to bring him onboard our team.  His skillset and dedication enables him to accurately maximize the profitability of our billing clients.

Sergiy Pustovit, CPC

Sergiy brings an international flavor to our office.  He immigrated to the U.S. from Ukraine and obtained his Bachelor of Science Degree in Chemical Engineering from the New Jersey Institute of Technology.  Following several positions with oil refineries, Sergiy fell in love with Colorado and decided on a career change to healthcare. He enrolled at the University of Denver’s Certified Professional Coder (CPC) class, which is a partnership project with Physicians’ Ally, Inc.  Sergiy immediately began to put his learning to work by securing a coding job with a cardiovascular practice. He completed his class at DU and passed the rigorous CPC Certification Exam on his first try; no small achievement.  We identified Sergiy as a top student and offered him a position with our firm.  He now manages full billing cycle for our clients in wound care, plastic and hand surgery, as well as trauma services. 

Laura J. Kelty

Laura offers over 28 years of experience in the health care industry. Her expertise includes medical billing, implementation of practice management software, oversight and training of front desk and billing staff. Working directly with our clients allows her to combine her hands-on experience in various health care settings with her passion for improving workflow and the billing process to ensure the best experience for the patient and medical provider.

Kathleen Wattenburger

Kathleen brings over 23 years of administrative and customer service experience to us. She has worked in a variety of fields and loves working for women-owned companies.  She is a Northern California girl who attended college in the San Francisco Bay Area where she met her husband.  In 2014, they made the leap to move to Colorado and haven’t looked back.  Work/life balance is important as she volunteers for her son’s school and also cares for 2 dogs and 2 cats.  Kathleen holds a Bachelor’s Degree in History with a minor in Women’s Studies from Saint Mary’s College of California.  Her skillset fits well with the administrative and customer service role she plays at Physicians’ Ally, Inc. 

Sara Glazier

Sara has over 13 years of experience in healthcare, serving in a wide range of positions for private practices and teaching hospitals.  This work involved direct patient care, clinical research studies and obtaining insurance authorization for various medical procedures.  Along the way, she earned a degree as a Certified Ophthalmic Technician (COT).  Sara’s work here at Physicians’ Ally, consists of billing office visits, surgeries and handling rejected claims. 

Cate Craft

Cate recently joined our firm seeking to re-enter the medical workforce following 8 years as a stay-at-home Mom.  Earlier in her career, Cate worked as a Nurses Aid in the Cardiac ICU at Beth-Israel Hospital in Boston.  This was her first introduction to the medical profession and patient care.  Cate joins our team of Billing Specialists who work on behalf of our physician clients for billing and collections. 

Rachel Daws, CPC

Rachel joined our firm a few years ago and has become a valuable asset.  She earned her Bachelor of Science at the University of Mary Hardin Baylor in Texas.  Following that, she graduated #1 in her class as a Radiologic Technologist from Midland College in Midland, Texas.  Marriage and 4 children were blessings along the way.  Never one to sit still, Rachel volunteered time at her church and at the schools where her children attended. 

Now at a point where Rachel wanted to re-engage in the workforce, she chose to enroll in our CPC Exam Prep Course via our partnership with the University of Denver.  Harkening back to her academic achievement at Midland College, it was no surprise that Rachel completed the course and passed the rigorous Certified Professional Coding (CPC) exam on her first try. 

Here at Physicians’ Ally, Inc., Rachel performs a number of administrative tasks, including enrolling our client’s employees into our online training courses.  As a CPC, she is expanding her skillset to include billing and coding responsibilities primarily in the field of ophthalmology.  She also handles Accounts Receivable for a select group of clients.  We are fortunate to have Rachel on our staff.